Privacy Policy

Chef on the Block (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.chefontheblock.ca (the “Site”), make a purchase, or interact with us.

This policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information in the following ways:

a) Information You Provide Directly

When you:

Place an order
Subscribe to our newsletter
Contact us via email or the contact form
We may collect:
Full name
Shipping and billing address
Email address
Phone number
Payment information (processed securely via third-party payment gateways)
Order history

b) Automatic Information Collection

When you visit our Site, we may collect:

IP address
Browser type and version
Pages visited and time spent on the site
Device type
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate order updates and promotions
Respond to inquiries
Improve our website and offerings
Comply with legal obligations
Prevent fraud and protect our website

3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties such as:

Payment processors (e.g., Stripe, PayPal)
Shipping partners (e.g., Canada Post, UPS)
Email marketing tools (only if you opt-in to receive newsletters)
Analytics providers (e.g., Google Analytics)

These third parties only receive the minimum data necessary to perform their services.

4. Cookies and Tracking Technologies

We use cookies to:

Remember your cart contents
Understand website usage patterns
Improve user experience

You can control or disable cookies via your browser settings.

5. Your Rights

As a Canadian resident, you have the right to:

Access the personal information we hold about you
Correct or update your personal information
Withdraw consent (e.g., unsubscribe from emails)
Request deletion of your data, where applicable

To exercise these rights, email us at: privacy@chefontheblock.ca

6. Data Storage & Security

We store your data securely and take appropriate measures to protect it against unauthorized access, loss, misuse, or alteration.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., payment processors, social media). We are not responsible for the privacy practices of these sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Chef on the Block
Email: privacy@chefontheblock.ca
Website: www.chefontheblock.ca

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